Reference

Terms Conditions at bonus88

These terms govern how you use your bonus88 account, make deposits through bKash, Nagad, or Rocket, request withdrawals, and access the lobby across devices.

Account rulesPayment conditionsWithdrawal processEligibility by regionService updates
bonus88 Terms Conditions at bonus88
POLICY HANDLING DETAIL

How We Manage Your Data and Account Security

We take practical steps to protect the information you share when you register and use bonus88. Below are the key areas where our terms intersect with your data, your cookies, your account security, and your rights to request changes. Each item explains what we do and what you can do if you want to act on your rights under these terms.

Data We Collect

We store the information you provide at registration — name, email, phone number, and wallet details for bKash, Nagad, or Rocket. We also log device type and session data to detect unusual access patterns on your account.

Cookie Usage

Our site uses cookies to keep you logged in and to remember your lobby preferences. You can clear cookies from your browser settings at any time, though doing so will log you out and reset display preferences until your next…

Account Security Measures

Each login triggers an OTP sent to your registered mobile number. If you change your device, we may ask for additional verification. Failed login attempts beyond a set threshold will temporarily lock the account to protect your balance.

Data Retention Period

We retain your account data for as long as your account is active and for a reasonable period after closure to comply with applicable requirements. You may request deletion by contacting support with your verified account details.

Who to Contact for Changes

If you want to update your personal details, change your registered mobile wallet, or correct an error, go to account settings or reach out via live chat. Identity verification is required before we process sensitive changes.

Requesting Data Access

You may ask us what personal data we hold about you by submitting a written request through email support. We will respond with a summary of stored information within a reasonable timeframe, and you can then request corrections or deletion…

POLICY HELP CHANNELS

How to Reach Us About These Terms

If you have questions about any clause in these terms, or if you need to dispute an account action taken under them, our support channels are open to help. Reach out through any of the methods below and reference the specific section you need clarity on — our agents handle terms-related queries as a priority so you are not left waiting.

Live Chat Open the chat widget from any page on bonus88. Mention the terms section you need help with and an agent will walk you through it. This is the fastest route for account-specific questions about eligibility or verification holds.
Email Support Send a message to our support address with your account username and the clause number in question. We respond within one working day for terms-related queries, and complex disputes are escalated to our compliance desk for a detailed written reply.
Mobile Wallet Verification Desk If your query relates specifically to a bKash, Nagad, or Rocket transaction that was flagged under our payment terms, contact our wallet verification desk through the account settings panel. Include the transaction reference from your mobile wallet app.

Common Questions About Our Terms & Conditions

Below are answers to the questions we hear most often from account holders about their rights, responsibilities, and how specific clauses affect day-to-day use of bonus88. If your question is not covered here, reach out through our support channels for a direct answer.

No. Each person is allowed a single account. If we detect duplicate accounts — same name, device, IP, or wallet — we may suspend all related accounts and withhold balances pending review under our anti-fraud terms.

Eligibility depends on your local law and the regions we currently serve. If you access the platform from an ineligible location, we reserve the right to suspend your account and withhold pending withdrawals until the matter is resolved.

All deposits through bKash, Nagad, or Rocket must come from a wallet registered in your own name. Third-party deposits are not accepted and may trigger a verification hold or return of funds under our payment clause.

We may update terms at any time. The current version is always the one displayed on this page. We aim to flag significant changes through account notifications, but it is your responsibility to review the terms periodically.

We may ask for a photo ID, proof of address, or a screenshot confirming wallet ownership for bKash, Nagad, or Rocket. Verification is triggered by withdrawal requests above certain thresholds or when account activity appears inconsistent.

You can request account closure through live chat or email support. Any remaining balance will be returned to your registered wallet after identity verification is complete. Closure requests are processed within a reasonable timeframe.

Yes. Each promotional offer we run has specific conditions outlined on the promo page itself. You should read those conditions before opting in because they form part of these overarching terms and are binding once accepted.

Breaches include but are not limited to: holding multiple accounts, using someone else's wallet, providing false identity details, attempting to manipulate outcomes, or accessing the platform from a restricted region. Breaches may result in suspension.

We retain data for a reasonable period after closure to meet record-keeping obligations. After that window, your data is deleted or anonymised. You can request early deletion by contacting support with your verified account credentials.

Reach our support team via live chat or email and provide your username plus the notification you received. Disputes are reviewed by our compliance desk, and you will receive a written outcome explaining the decision and any next steps available to you.